Last updated: 2025-09-02

1. Who We Are

Bioinframed (“we”, “our”, “us”) is a Belgian bioinformatics consultancy providing consultancy services and access to our SaaS platform Harmony.

Contact Details (Data Controller):

Bioinframed BV

bioinframed@gmail.com

2. Data We Collect

2.1 Contact Form

When you contact us via our website, we collect:

• First & last name

• Optionally the name of your organization

• Email address

• Any message content you provide

This data is collected only to respond to your inquiry and for legitimate business purposes.

2.2 Cookies and Tracking

We use cookies in the following categories:

1. Strictly Necessary Cookies – Always active to ensure website functionality (session management, security, language).

2. Analytics Cookies (optional) – Only set if you consent via the cookie banner (“Accept all”), using Squarespace Analytics to measure page views and improve site performance.

Note: Analytics cookies are off by default. No third-party marketing or ad cookies are used.

3. How We Use Your Data

We use personal data solely for:

1. Responding to contact form inquiries

2. Maintaining and securing the website

3. Analyzing site usage if consent is given

4. Complying with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

• Consent – for analytics cookies and other optional tracking

• Legitimate interest – for essential cookies and website security

• Legal obligation – if required to retain records

5. Retention Period

• Contact form messages: up to 24 months, unless you request deletion earlier

• Technical logs: up to 30 days

• Analytics data: only while consent is active; deleted if consent is withdrawn

6. Sharing of Data

We only share data with:

• Service providers necessary to operate the website (Squarespace hosting/email)

• Authorities if legally required

No data is transferred outside the EEA without adequate safeguards.

7. Your Rights

Under GDPR, you can:

1. Access your personal data

2. Request correction or deletion

3. Object to processing based on legitimate interest

4. Withdraw consent at any time (analytics cookies)

5. Request data portability

Contact us at bioinframed@gmail.com to exercise these rights.

8. Cookies & Consent

Our cookie banner allows you to:

• Accept all – enabling optional analytics cookies

• Manage cookies – adjust preferences or opt out

Essential cookies remain active at all times. Analytics cookies are disabled by default and only set if you give consent. You can also manage cookies via your browser.

9. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

10. Updates

This privacy policy may be updated. The latest version will always be available on this page.

11. Complaints

You may lodge a complaint with the Belgian Data Protection Authority (GBA) if you believe your data rights are violated.